Terms and Conditions

You can access our platform by complying with the following terms and conditions.

 

As we used in this Terms and Conditions (T&Cs/TCs), Words “We” (or) “Our” (or) “Us” (or) “Company” (or) “Organization” (or) “Platform” shall mean the "KVR Scientific Services" and/or "KVRSS" and/or "KVRSS Group" and/or https://kvrcloudtechnologies.com/ and/or KVR Cloud Technologies and/or KVRCT. Any references to “You” (or) “Your” (or) “User” (or) “Client” (or) “Customer” (or) “User” shall mean any person (or) entity using our Platform. Whoever accessing (or) taking our services must agree our TCs of this platform. By using this Platform, you agree our TCs and if you do not agree, then please do not use this platform.

KVR Cloud Technologies provide Linux based hosting on various datacenters such as AWS, Digital Ocean, Google Cloud, Microsoft Azure, Linode but we are not providing reseller/shared hosting. Based on the customer/client requirement, we will suggest the suitable server with configuration and upon receiving confirmation from the customer/client, we will setup the server. All customers/clients should agree on all terms and conditions stated prior to their signing up (or) taking service with KVRCT. You shall agree to use only licensed and legal third party softwares in connection with your use of our services. KVRCT reserves the right to suspend (or) cancel a customer's access to any (or) all services provided, at any time, (or) when KVRCT decides that the account has been inappropriately used (or) otherwise.

Data Security And Backups

Our first priority is security and we always try to keep our servers in high security zone as much as possible, if you never changed anything with root access. You can also feel it is your own space on our servers.

Actually we don’t keep any backup(s) with us but don’t worry, by discussing with us, you can opt for backup service and for this, extra charges will be applicable.

Users agree that in no case, KVRCT can be held responsible for the loss of data in any circumstances.

You are responsible for any misuse of your account, therefore, you must take necessary steps to ensure that others do not gain unauthorized access to your account. In addition, you should not use your account to breach the security of another account (or) attempt to gain unauthorized access to another network (or) server.

We provide password to your account and it is your responsibility to keep your password in secure zone.

We never and ever suggest you to share your account password with unauthorized persons.

You should take care and prevent others from using your account since you will be responsible for the consequences.

Attempting to obtain another user's account password is strictly prohibited, and will result in termination of service.

Unmetered Bandwidth

This is specifically applicable on KVRCT-I & II hosting plans (Free hosting plan). It means we don’t keep any restriction on bandwidth but your site shouldn’t consume much bandwidth of our server. We will frequently monitor the server and if we found that your site is consuming much space of server then the same will be communicated to you with the possible suggestions to optimize the website (or) experts will suggest you for possible remedies. In case of KVRCT-III, it is your own space and based on your requirement, we will suggest you the best possible server.

Unmetered Storage

This is specifically applicable on KVRCT-I & II hosting plans (Free hosting plan). It means we don’t keep any restriction on storage but your site shouldn’t consume much space of our server. We will frequently monitor the server and if we found that your site is consuming much space of server then the same will be communicated to you with the possible suggestions to optimize the website (or) experts will suggest you for possible remedies. In case of KVRCT-III, it is your own space and based on your requirement, we will suggest you the best possible server.

Billing Policy

There is no money back guarantee but you can pay per use. If you want to discontinue from the hosting, simply you can request us to close your account and same we will do on datacenter where we have servers.

Uptime Guarantee

We will host websites on most trustable datacenters such as Google Cloud, AWS, Digital Ocean, Linode and Microsoft Azure. They are assuring uptime guarantee from 99.9% to 99.99%.

Any service interruptions (or) downtime due to scheduled maintenance by KVRCT (or) our network providers will not count towards the uptime guarantee. KVRCT is not liable in any way for failure of third party services.

KVRCT will not be liable for failure (or) delay in performing its obligations if such failure (or) delay is due to circumstances beyond its reasonable control, including but not limited to acts of any governmental body, war, insurrection, sabotage, embargo, fire, flood, strike (or) other labour disturbance, interruption of (or) delay in transportation, unavailability of, interruption (or) delay in telecommunications (or) third party services (including DNS propagation), failure of third party software (or) hardware (or) inability to obtain raw materials, supplies (or) power used in (or) equipment needed for provision of the Services.

Indemnification

Customer agrees that they will protect, indemnify, save and hold KVRCT harmless from any and all stipulations, liabilities, losses, expenses and claims, as well as reasonable attorney's fees assessed against KVRCT, its agents, customers, officers, employees and administration that may arise (or) result from any service provided (or) performed (or) agreed to be performed (or) any product sold by its customers, agents, employees or assigns.

Customer agrees to defend, indemnify and hold KVRCT harmless against liabilities arising out of

-Any injury to person (or) property caused by any products sold (or) distributed in association with KVRCT's Services.

-The loss of any electronic files furnished by customer (or) customer's customer.

-Copyright violation and any defective products sold to a customer from KVRCT's Services

We reserve the right to refuse, cancel, (or) suspend service at our sole discretion. KVRCT reserves the right to modify/change the terms of service at any time. All customers would be bound by the newest terms published on the website.

Disclaimer

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal Information and we cannot guarantee the security of your data transmitted to the Platform; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent the unauthorised access. In case of any disputes, those will be settled under the Jurisdiction of Honourable District Court, Nellore, Andhra Pradesh, India.

Grievance Officer

If you have any queries/service related privacy issues, we have grievance department where all of your queries/issues will be discussed and settled. You can reach us at following email and we will take 30 days time to respond to your queries.

Email: [email protected]